As a Package Delivery Lead, your responsibilities encompass overseeing and managing the package delivery operations within your organization. Regularly report metrics to management, identify areas for improvement, and implement strategies to enhance overall delivery performance.
Job Highlights
- Company Name: Recruitment & Employee Placement Agency
- Job Role: Logistics and Transportation
Responsibilities:
- Team Management: Lead and supervise a team of package delivery personnel, including drivers, couriers, and warehouse staff. This involves hiring, training, scheduling, and managing performance to ensure efficient and effective delivery operations.
- Delivery Planning and Coordination: Plan and coordinate delivery routes and schedules based on customer orders, package volume, and geographical considerations. Optimize routes for efficiency, considering factors such as traffic patterns and delivery deadlines.
- Quality Control: Enforce quality control standards to ensure accurate and safe handling of packages. Develop and implement procedures to minimize errors, monitor the packaging process, and address any issues or discrepancies.
- Customer Service: Collaborate with customer service representatives to address customer inquiries, complaints, and requests related to package delivery. Resolve delivery issues, provide tracking information, and maintain a high level of customer satisfaction.
- Performance Monitoring and Reporting: Track key performance indicators (KPIs) such as delivery times, successful deliveries, and customer satisfaction. Regularly report metrics to management, identify areas for improvement, and implement strategies to enhance overall delivery performance.
- Technology and Systems: Implement and manage technology systems and software that facilitate package tracking, route optimization, and efficient communication with drivers and customers. Utilize GPS systems, barcode scanners, and delivery management software to streamline operations.
Skills:
- Leadership
- Strong Communication
- Organizational Skills
- Problem-Solving
- Attention to Detail
- Time Management
- Safety Awareness
Qualification
- Bachelor’s Degree in engineering
- 10 Year experience
Job Details
| Job Location | Qatar |
| Company Industry | Recruitment & Employee Placement Agency |
| Company Type | Recruitment Agency |
| Job Role | Logistics and Transportation |
| Employment Type | Full-Time Employee |
| Monthly Salary Range | Unspecified |
| Number of Vacancies | 1 |
Preferred Candidate
Residence Location: Qatar.
| For Update | TodayAims.com |
| For Apply | Apply Here |