A Front Office Admin, also known as a Front Desk Administrator or Receptionist is a professional who manages the front office area of an organization. They are responsible for providing excellent customer service, handling incoming calls, greeting visitors, and performing various administrative tasks to ensure the smooth operation of the front office. Assisting with various administrative tasks, such as data entry, filing, photocopying, and scanning documents. Maintaining office supplies and inventory. Assisting with the preparation of reports, presentations, and correspondence.
Reception Duties: Greeting visitors and providing a warm and professional welcome. Directing visitors to the appropriate person or department. Answering phone calls, taking messages, and transferring calls as necessary.
Customer Service: Providing exceptional customer service to guests, clients, and employees. Responding to inquiries and requests promptly and courteously. Assisting with general inquiries and providing information about the organization.
Appointment Scheduling: Managing calendars and scheduling appointments or meetings. Notifying staff members of upcoming appointments and ensuring meeting rooms are prepared.
Mail and Package Handling: Receiving and sorting incoming mail and packages. Distributing mail to the appropriate recipients. Assisting with outgoing mail and coordinating package shipments.
Administrative Support: Assisting with various administrative tasks, such as data entry, filing, photocopying, and scanning documents. Maintaining office supplies and inventory. Assisting with the preparation of reports, presentations, and correspondence.
Visitor Management: Registering and issuing visitor badges. Maintaining visitor logs and ensuring compliance with security protocols. Monitoring and recording visitor access to the premises.
Skills
Strong Communication
Organizational and leadership skills
High school diploma: BSc/BA in office administration
1 to 3 Year Experience
Excellent in MS Excell
Job Details
Job Location
Abu Dhabi, United Arab Emirates
Company Industry
Administration Support Services; Advertising; Real Estate