A Relationship Manager – Retail is a professional who works in the retail banking sector and is responsible for managing and nurturing relationships with retail clients. They serve as a primary point of contact for customers and provide personalized financial solutions and guidance to meet their individual needs. The role involves building long-term relationships with customers and promoting various banking products and services. Relationship Manager Retail


  1. Customer Relationship Management: Build and maintain strong relationships with retail customers, understanding their financial goals, and providing personalized banking solutions.
  2. Sales and Business Development: Identify sales opportunities and promote retail banking products and services to existing and potential customers. Cross-sell and upsell products to meet sales targets.
  3. Financial Advisory: Provide financial advice and guidance to customers, including budgeting, savings, investments, and loan options. Assess customers’ financial situations and recommend appropriate solutions.
  4. Account Management: Handle customer inquiries, account opening, and maintenance. Assist customers with transactions, account-related services, and problem resolution.
  5. Cross-Team Collaboration: Collaborate with other departments, such as credit, operations, and wealth management, to provide comprehensive solutions to customers.
  6. Compliance and Risk Management: Adhere to regulatory and compliance guidelines, ensuring that all customer interactions and transactions are conducted within legal and ethical frameworks.
Relationship Manager Retail


  • Strong interpersonal and relationship-building skills
  • Proven sales and business development skills
  • Ability to analyze customer financial information
  • Customer Service Orientation
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills


  • Bachelors Degree
  • Fresh – 4 Years of Experience

Job Details

Industry:Banking/Financial Services
Functional Area:Public Relations
Total Positions:1 Posts
Job Shift:First Shift (Day)
Job Type:Full-Time/Permanent
Job Location:All Cities, Pakistan
GenderNo Preference
Minimum EducationBachelor
Career LevelEntry Level
ExperienceFresh – 4 Years
Apply Before:Jun 23, 2024
Posting Date:Mar 22, 2024

Preferred Candidate

  • Residence Location: Pakistan
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